Dell Updates Sony Battery Recall Information

Dell announced today that additional information was received regarding affected battery packs containing cells manufactured by Sony, which has led to an increase in the number of recalled batteries from 4.1 million units to approximately 4.2 million units.

To ensure that all potentially affected batteries are identified and returned to Dell, the company is requesting that customers recheck their batteries if they have not ordered or received a replacement battery. To determine whether their batteries are affected, customers should go to Dell’s Web site at www.dellbatteryprogram.com Customers can also write to: Dell Inc., Attn: Battery Recall, 9701 Metric Blvd., Austin, Texas 78758.

Dell began shipping replacement batteries to customers on the first day of the recall (Aug. 15). Since the announcement, Dell has received almost 200 million hits to its Web site, www.dellbatteryprogram.com