SAP Acquires Software License and Maintenance Business from Exclusive Partner SAP Arabia to Strengthen Operations in the Middle East and North Africa

SAP AG (NYSE: SAP) today announced the acquisition of the software license and maintenance business of SAP Arabia, its exclusive long-term partner in the region. Under the terms of the agreement, SAP will acquire selected existing assets, including all existing software license and maintenance customer contracts, and trademarks from SAP Arabia. Aligned with SAP’s global go-to-market strategies, SAP will first establish subsidiaries in Dubai and Saudi Arabia to reinforce its ongoing commitment to deliver value and continuous innovation to customers in the region.

“SAP Arabia has created a good foundation, which we intend to build upon in our goal to meet growing market demand in the region,” said Ernie Gunst, president, Customer Solutions Operations Europe Middle East and Africa, SAP. “This acquisition brings SAP closer to its customers and partners, enabling us to offer them greater business value and innovation.”

Sergio Maccotta, who was formerly managing director in charge of the SAP Arabia relationship, has been named managing director of SAP in the Middle East and North Africa. In his new role, Maccotta will be responsible for strategic planning, operational excellence, sales and field operations, professional services and overall performance for the region. Maccotta will report into Bernd Kraus, who has overall responsibility for the South East Europe and Middle East Market Unit.

As part of the agreement, the formerly named SAP Arabia will continue to work with SAP AG as a strategic partner and non-exclusive value-added reseller within the scope of the SAP Partner Edge program.

“This important step in the overall SAP business strategy has been part of our ongoing discussions with SAP to bring product development closer to the region,” said Essam Enany, president of SAP Arabia. “With over 13 years of experience we have acquired a deep understanding of the local market and are well positioned to become one of SAP’s strongest partners. In the future, we plan to focus our resources on the emerging markets and specialized sectors such as SME, public sector and education.”

The acquisition is subject to customary closing conditions and expected to be completed in SAP’s fourth quarter of 2007. Financial terms of the all cash transaction were not disclosed.

SAP Acquires Wicom Communications to Deliver Communication-Enabled Business Processes

In a move that will enable companies to streamline and improve the agility of their customer-facing processes, SAP AG (NYSE: SAP) today announced the acquisition of Wicom Communications, a leading, privately-held provider of all-IP contact center and enterprise communications software based in Espoo, Finland. The acquisition will enable SAP to offer companies the ability to better integrate communications technologies and business systems so that they can more effectively serve their customers, regardless of how they connect to the business; connecting functions such as customer service, marketing, finance and sales; and making sure that all customer-facing employees wherever they are located have access to the same relevant knowledge and data. Founded in 1999, Wicom delivers concrete business benefits for approximately 200 contact centers and contact-intensive multi-sited enterprises in 18 countries. Terms of the transaction were not disclosed. The announcement was made at SAPPHIRE® ’07, SAP’s international customer conference, being held in Vienna, Austria, May 14 – 16.

SAP sees a growing market trend for companies to create, mature and service their business network: including customers, partners, suppliers and competitors; extending business processes beyond the traditional enterprise boundaries. To successfully leverage these network members, companies must be able to build and manage virtual business processes and teams to harness the full range of knowledge, resources and communication channels. With the addition of Wicom, SAP will enable our customers to leverage communication-enabled business processes to more effectively serve and manage their business networks to deliver superior customer experience.

“To successfully create an agile enterprise, executives must radically alter how they harness their communications to create more-effective business processes,” said Bern Elliot, Gartner, Inc. “These changes will result in faster response times, more accurate interactions and better social context for the communications.”1

In today’s global business marketplace, people, processes, knowledge and contact points are distributed across multiple geographies, functions and organizations. At the same time, customers are increasingly seeking service by connecting to companies’ personnel through multiple channels; including voice, SMS, Web, e-mail and mobile phones; making it challenging to synchronize activity across these communication silos. With Wicom Communications, SAP will deliver a multichannel all-IP, end-to-end contact center solution, integrating communication processes into customer service. This solution will help customers streamline the integration of disparate hardware and software components while allowing for central management and reporting of dispersed resources and processes.

“Wicom firmly established itself as an innovator in improving the performance and quality of customer service, telesales and daily business interactions for our growing customer base,” said Ilkka Kivimäki, CEO, Wicom. “Together, SAP and Wicom will support communication-enabled business processes, starting with a complete solution for a multichannel all-IP contact center. Joining SAP opens up our innovation to a larger set of business and development opportunities. I’m excited for our employees to join the SAP team and for our customers, who will benefit from a unified solution to manage communication-enabled business processes.”

Today, Wicom solutions focus primarily on improving the performance and quality of business processes within contact centers and contact intensive multi-sited enterprises. The company’s current solution can be deployed flexibly (using hosted, on-premise or hybrid deployment models) and provides standard Web service-based integration to SAP® Customer Relationship Management (SAP CRM). Wicom capabilities are complementary to and integrate with SAP’s existing contact center application, SAP® Interaction Center, which will continue to integrate with a range of different telephony options and vendors, meeting a broad range of customer needs.

“The market is moving to a more communications-intensive enablement of business processes, and SAP’s acquisition positions us to leverage our leadership in CRM, and our unique understanding of business process to help customers benefit from the transition,” said Bob Stutz, senior vice president and general manager, SAP CRM Strategy and Product. “With the addition of Wicom Communications, SAP will offer game-changing communication-enabled business processes to organizations to help improve the customer experience, streamline operations and lower TCO. At the same, our powerful ecosystem provides customers with the best possible range of choices and options for the deployment and execution of CRM and communications technologies. We welcome the Wicom team, partners and customers to the SAP family.”

The transaction with Wicom Communications is continuing evidence of the SAP strategy to use well-placed, fill-in acquisitions to add to its broad solution offering by gaining specific technologies and capabilities that meet the needs of its customers, within industries or across industries, while maintaining its successful organic growth track record. SAP reported that the acquisition of Wicom was completed on May 7, 2007, and integration planning is underway.

1 Gartner, Inc., “Achieving Agility Through Communication-Enabled Business Processes,” by Bern Elliot, Steve Blood and Bob Hafner, April 4, 2006.

About Wicom
Wicom Communications is a leading European provider of all-IP contact center and enterprise communications software. The Wicom solution replaces all traditional telephone systems, offering the functions of a PBX, mobile PBX and contact center as a single centrally managed system. Wicom software ensures the availability of services and personnel regardless of time, location and contact channel. Currently used in 18 countries with 200+ client organizations, Wicom solutions are available through selected partners throughout Europe. Wicom has been commended for its innovative technology by leading industry experts such as Frost & Sullivan and Red Herring. For more information, please visit www.wicom.com

About SAP® Customer Relationship Management
SAP offers market-leading customer relationship management (CRM) solutions that help companies drive new growth, maintain competitive agility and attain operational excellence through customer-centric processes. Delivering best-in-class front-office capabilities and enabling end-to-end, industry-specific processes, the SAP® CRM application is simple, flexible and comprehensive, driving rapid user adoption and enhanced productivity. The software helps companies empower employees with the real time information and analysis they need to gain customer insight, acquire new customers, boost customer loyalty and build lasting relationships. With on-demand, on-premise and hybrid-delivery options, SAP offers flexible CRM deployment models that enable quick time to value and strategic CRM initiatives meeting both current and future business needs.

About SAP
SAP is the world’s leading provider of business software*. Today, more than 39,400 customers in more than 120 countries run SAP® applications—from distinct solutions addressing the needs of small businesses and midsize companies to suite offerings for global organizations. Powered by the SAP NetWeaver® platform to drive innovation and enable business change, SAP software helps enterprises of all sizes around the world improve customer relationships, enhance partner collaboration and create efficiencies across their supply chains and business operations. SAP solution portfolios support the unique business processes of more than 25 industries, including high tech, retail, financial services, healthcare and the public sector. With subsidiaries in more than 50 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE under the symbol “SAP.” (Additional information at <http://www.sap.com>)

(*) SAP defines business software as comprising enterprise resource planning and related applications such as supply chain management, customer relationship management, product life-cycle management and supplier relationship management.

HP, Microsoft and SAP Deliver Appliance for Duet Software

HP, Microsoft (Nasdaq: MSFT) and SAP AG (NYSE: SAP) today unveiled a new appliance that allows access to SAP® business processes and data via Microsoft® Office applications on high-performance HP servers.

The result of a collaborative effort, “Duet™ by SAP and Microsoft, powered by HP” is an HP ProLiant server that has been pre-installed with Duet software, a joint solution from Microsoft and SAP that gives information workers seamless access to select SAP business processes and data through Microsoft Office applications.

Duet by SAP and Microsoft, powered by HP acts as an appliance that allows customers to easily create a “proof of concept,” enabling them to more quickly and easily evaluate Duet’s business benefits using customer-specific data. Pre-loaded scripts have been engineered to help customers to jumpstart the Duet proof-of-concept and production implementations.

The Duet appliance speeds up deployment by shortening implementation time from setup to configuration, which both increases return on investment and enables customers to realize business benefits from Duet more quickly.

The Duet appliance also can be expanded to include additional HP ProLiant or HP Integrity servers that can fully integrate with a business’s live Microsoft and SAP applications. The industry-leading HP ProLiant and Integrity server technology behind the Duet appliance will give customers the scalability they need to handle the most demanding workloads with high levels of performance.
“Because of our alliances with both Microsoft and SAP, HP is in a leading position to package the benefits of Duet in a flexible and adaptable solution for rapid deployment,” said Chuck Smith, vice president, Enterprise Servers and Storage, Technology Solutions Group – Americas, HP. “HP Integrity and ProLiant servers provide high performance and superior flexibility for instant query execution and very fast response times – even for complex and non-routine queries. The Duet appliance offers flexibility that optimally adapts to business needs.”

“Just a year after launching Duet, a groundbreaking solution that connects SAP software to the Microsoft Office tools people use every day, we are pleased to announce another landmark initiative to accelerate the deployment of Duet,” said Lewis Levin, corporate vice president, Microsoft Office. “Duet by SAP and Microsoft, powered by HP empowers IT organizations with a plug-and-play solution that rapidly delivers the benefits of Duet to their information workers so they can drive more value, faster.”

“We already have tremendous customer and partner momentum with Duet – since last year’s announcement we have sold to more than 250 customers and 400,000 licenses,” said Doug Merritt, executive vice president of Business User Development and corporate officer, SAP Group. “Our appliance strategy with HP and Microsoft is one more example of SAP’s continuing tradition of co-innovation with partners to bring flexibility and innovation to our customers. Duet by SAP and Microsoft, powered by HP helps customers extend the reach of SAP solutions and improve overall productivity. Since the appliance is based on enterprise service-oriented architecture, customers can get their Duet deployment up and running quickly.”

Duet by SAP and Microsoft, powered by HP is available for customers to order starting June in North America. Additional information on Duet by SAP and Microsoft, powered by HP and the broad range of HP server, software and services solutions for SAP customers is available at www.hp.com/go/sap

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

About SAP

SAP is the world’s leading provider of business software*. Today, more than 39,400 customers in more than 120 countries run SAP® applications -- from distinct solutions addressing the needs of small businesses and midsize companies to suite offerings for global organizations. Powered by the SAP NetWeaver® platform to drive innovation and enable business change, SAP software helps enterprises of all sizes around the world improve customer relationships, enhance partner collaboration and create efficiencies across their supply chains and business operations. SAP solution portfolios support the unique business processes of more than 25 industries, including high tech, retail, financial services, healthcare and the public sector. With subsidiaries in more than 50 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE under the symbol “SAP.” (Additional information at www.sap.com.)

* SAP defines business software as comprising enterprise resource planning and related applications such as supply chain management, customer relationship management, product life-cycle management and supplier relationship management.

About HP

HP focuses on simplifying technology experiences for all of its customers – from individual consumers to the largest businesses. With a portfolio that spans printing, personal computing, software, services and IT infrastructure, HP is among the world’s largest IT companies, with revenue totaling $94.1 billion for the four fiscal quarters ended Jan. 31, 2007. More information about HP (NYSE: HPQ) is available at http://www.hp.com.

Oracle Sues SAP

Oracle filed a lawsuit in U.S. Federal District Court in the Northern District of California against SAP. Among the claims made against SAP are violations of the Federal Computer Fraud and Abuse Act and California Computer Data Access and Fraud Act, Unfair Competition, Intentional and Negligent Interference with Prospective Economic Advantage and Civil Conspiracy.

Read the complaint (PDF)

SAP Recommends Dividend Increase

The Executive Board and the Supervisory Board of SAP AG (NYSE:SAP) recommend that shareholders approve a dividend of €0.46 per ordinary share at this year’s Annual General Meeting of shareholders. This would represent an increase of 27 percent over the 2005 dividend. If the shareholders approve this recommendation the total amount distributed in dividends would be approximately €560 million. The dividend payment is in line with SAP’s targeted pay-out ratio of approximately 30 percent of the group’s net income.

The Annual General Meeting is scheduled for May 10, 2007 in Mannheim, Germany. The payment of the dividend is scheduled for or after May 11, 2007.

Note to holders of SAP ADRs (American Depositary Receipts): One SAP ADR (American Depositary Receipt) represents one SAP AG’s ordinary share. However, the final dividend is dependent on the Euro/US-Dollar exchange rate. SAP AG pays cash dividends in Euro, so the exchange rate fluctuations will also affect the US-Dollar amounts received by the holders of ADRs on the conversion into US-Dollars of cash dividends paid in Euro on the ordinary shares represented by the ADRs. The final dividend payment by SAP AG to the depositary bank is scheduled for May 11, 2007. The depositary bank will then convert the dividend payment from Euro into US-Dollar as promptly as practicable.

SAP Strengthens Leadership in Analytic Applications Market with Acquisition of Pilot Software

Addressing C-level executive requirements for comprehensive analytic applications for performance management, SAP AG (NYSE: SAP) today announced the acquisition of Pilot Software, a privately-held company specializing in strategy management software. With this “tuck-in” acquisition, SAP is adding a critical piece to its portfolio of analytic applications and furthering its commitment to provide C-level executives with the tools necessary for effective performance management by fostering alignment across their organizations. By aligning strategy with execution, organizations are able to improve corporate performance, accelerate management decision-making, facilitate collaboration and turn information into value.

Founded in 2002, Pilot Software has more than 150 customers worldwide utilizing its strategy management solutions across a variety of industries including financial services, public sector, retail and many others. Pilot’s flagship product, PilotWorks, helps organizations empower their employees to effectively execute on strategies by aligning the three cornerstones of strategy management — goals, initiatives and metrics. Additionally, PilotWorks addresses executive requirements around managing goals, initiatives and metrics and codifying strategies to make them relevant to the daily business processes of information workers. The PilotWorks product will be integrated with SAP applications and built on the SAP NetWeaver® platform, allowing SAP customers to leverage their current investments in SAP solutions to gain new business value.

“Analytic applications that help organizations manage their performance effectively represent a strategic area of investment for SAP as we continue to expand our leadership in this market,” said Doug Merritt, executive vice president and general manager, Suite Optimization, SAP. “With the acquisition of Pilot Software, we are providing an advanced system for defining and managing strategies that is integrated with the business processes of information workers. By providing contextually-relevant information to employees in a highly collaborative user experience, we are making strategy relevant to every employee in a company, thus bringing immediate value to a strong cross-section of our customer base.”

Leveraging analytics to improve performance management has been among the top priorities of senior executives in the last five years and is an area in which SAP continues to broaden its portfolio and further strengthen its leadership position in the analytic applications market. With SAP’s analytic applications, C-level executives can make the most meaningful, confident decisions about their businesses by optimizing core business processes critical to their industries to deliver high performance. More critically, C-level executives can assure that the strategies codified in SAP’s analytic applications are translated into execution by their employees through tight integration with SAP’s core business applications such as enterprise resource planning (ERP), customer relationship management (CRM) and supply chain management (SCM). Designed around Web 2.0 technologies, analytic applications from SAP enable information workers to leverage their collective intelligence and work collaboratively to bridge the gap between strategy and execution.

“Pilot Software has had a strong focus on customer success, and now with the PilotWorks strategy management software becoming an integral part of SAP’s analytic offerings, organizations are empowered to achieve successful alignment across their organizations and achieve their performance objectives,” said Jonathan D. Becher, CEO and president, Pilot Software. “This is an exciting time for Pilot Software and its customers who will gain immediate value from the breadth of SAP’s portfolio.”

The transaction with Pilot Software is continuing evidence of the SAP strategy to use “fill-in” acquisitions to add to its broad solution offering by gaining specific technologies and capabilities that meet the needs of its customers, within industries or across industries, while maintaining its successful track record of organic growth.

Headquartered in Mountain View, California, Pilot Software provides solutions to customers around the world. While integration plans are still being finalized, SAP said it intended to continue operations in these offices and that Pilot Software employees would become part of the worldwide network of SAP Labs. The acquisition was completed on February 14, 2007. Terms of the transaction were not disclosed.

SAP Names Christoph Liedtke Vice President of Global Media Relations

SAP AG (NYSE: SAP) today announced the appointment of Christoph Liedtke as new vice president of Global Media Relations. Effective February 1, 2007, Liedtke is responsible for all global media relations activities for SAP, including business, finance, trade, technology media, as well as new and social media.

Based in Walldorf, Germany Liedtke reports directly to Herbert Heitmann, head of SAP Global Communications.

“With Christoph’s appointment, we are strengthening our global team with a seasoned professional who brings a wealth of international communications experience and deep technology expertise,” said Heitmann. “Christoph will help us to better focus and further enhance the effectiveness of our global media relations efforts as we continue to build SAP’s already strong brand awareness as the world’s leading provider of business software.”

Liedtke joins SAP from Qimonda AG, the world’s second-largest DRAM semiconductor company, where he served as head of global public relations. Qimonda was a part of Infineon Technologies AG until May 1, 2006, when it became its own entity. Prior to this role, he was spokesperson for Infineon Technologies North America, based in San Jose/Silicon Valley, and responsible for all media relations and executive communication activities of the company in North America. Before his international assignment, he was director of public affairs for Infineon Technologies in Munich.

Liedtke holds a master's degree in political science from the University of Tennessee, Knoxville, in the United States.

SAP Delivers Enterprise SOA for Midsize Companies with Next Evolution of SAP All-in-One Solutions

Delivering the value of enterprise service-oriented architecture (enterprise SOA) “by evolution” to midsize companies, SAP AG (NYSE: SAP) today introduced the next version of its SAP® All-in-One solutions, with significant enhancements to provide midsize companies with greater agility in managing their businesses. Leveraging the power of mySAP™ ERP 2005 as a foundation of SAP’s road map for enterprise SOA and customer relationship management (CRM) capabilities optimized for the midsize market, the solutions enable faster return on investment with a dramatically enhanced and more intuitive user experience, streamlined business scenarios, enhanced analytical reporting and integrated management of customer relationships. With the announcement, SAP also introduced programs and tools to make it easier for its worldwide network of channel partners to immediately evolve existing SAP All-in-One solutions and build new solutions to address additional industry segments.

Available from SAP and its partner network, the next versions of SAP All-in-One solutions are part of SAP’s increasing commitment to midsize companies. Along with the recent formation of its new global business unit to oversee its midsize enterprise business, the enhancements offer further proof of the unique ability of SAP and its partners to serve customers with solutions that combine award-winning “micro-vertical” capabilities with new levels of adaptability and simplicity in business management. Built upon mySAP ERP 2005 and SAP’s leading CRM technology, the new version of SAP All-in-One allows partners to reduce complexity and allows partners and customers to adopt new innovations over time in an evolutionary way that minimizes costs and alleviates disruption to ongoing operations.

“We are providing midsize companies and SAP’s partners who serve them with an enhanced portfolio of solutions, proven industry best practices, and the tools to adopt new innovations easily and seamlessly over time,” said Hans-Peter Klaey, president, Global SME, SAP AG. “The evolution of our SAP All-in-One offerings is a significant step as SAP and its partners deliver the beauty and simplicity of enterprise SOA to midsize companies across the globe.”

Proven Solutions Enable Agility, Best Practice Business Management
Midsize companies increasingly look to IT for business solutions that enable them to adapt quickly, easily and cost effectively as their businesses grow over time. Already the choice of nearly 9,000 midsize companies, SAP All-in-One solutions delivered by SAP and its partners provide proven vertical-industry capabilities, configurability to meet changing business needs, and predictable cost of ownership.

SAP will evolve its SAP All-in-One solutions to help customers achieve greater agility by building on mySAP ERP 2005 as a business process platform that enables scalability and integration with third-party applications and existing systems environments. With comprehensive functionality and the ability to rapidly configure new processes, the solutions help businesses adapt to meet fast-changing customer demand, as well as regulatory, financial and environmental, health and safety requirements.

To be introduced worldwide throughout 2007, the solutions also will fully leverage the next wave of enhancements to SAP® Best Practices—a global portfolio of proven industry and cross-industry business scenarios and documentation. SAP Best Practices offerings are based on the experience of SAP and its partners, gained from decades of serving industry-leading companies of all sizes. The enhancements range from preconfigured business scenarios, to new and improved deployment tools for faster implementation and additional coverage for countries and industries.

Simplification, Role-Based Navigation Boost Usability
Increasing customer value by facilitating user adoption and productivity, the new SAP All-in-One offerings will feature significant enhancements in usability. With a completely new and compelling, PC-like user interface and simplified navigation powered by the SAP NetWeaver® platform, the offerings will provide role-based access to relevant user information, the ability to easily personalize applications, and easy-to-use help features.

Improved Reporting for Business Insight
The enhanced offerings also will provide integrated reporting capabilities, enabling 360-degree visibility of business operations through state-of-the-art business intelligence technologies that access information directly from the business processes and functions in the ERP system. The new reporting capabilities will enable greater flexibility in analyzing data and creating standard and ad hoc reports integrated with Microsoft Excel.

CRM Optimized for Midsize Companies
Delivering on SAP’s unique ability to offer CRM as an integrated part of core business processes, the SAP All-in-One offerings also will provide capabilities to help midsize companies better target, acquire and maintain profitable customer relationships. The CRM capabilities optimized for midsize companies include account and contact management, activity management, lead management, campaign management, opportunity management and service ticket management.

“The new SAP All-in-One solutions make the advances of SAP’s platform and ERP software available in a proven, easy-to-acquire business solution, with industry best practices and cost-effective deployment for businesses of our size,” said Andy Hastings, chief operations officer of Polyglass U.S.A. Inc., a leading producer of modified bitumen roofing. The company is utilizing a qualified SAP All-in-One partner solution, EDGETM, from Technology Solutions Company (TSC). “Coupled with the business and solution knowledge that TSC brought to the table, we believe we are laying the foundation to leverage this next generation of ERP software and the innovations that will follow.”

A Solid Platform for Channel Partners
The new SAP All-in-One offerings will enable partners to develop enhanced “microvertical” solutions to serve customers’ industry-specific needs, and provide a platform to support repeatable development to expand their market coverage. Partners will have access to new tools and methodologies to more rapidly configure and deploy solutions, leading to lower development, sales, implementation and support costs. To help its partners adopt the new offerings, SAP will leverage its global network of SME Solution Centers to accelerate the development and delivery of new solutions.

In addition, SAP today introduced a new program to enable its partners to quickly and efficiently bring their solutions and customers to the next version of the SAP All-in-One solutions. With tools and resources including upgrade road maps, checklists to facilitate migration, as well as educational materials and training and service offerings, the program uses the SAP® PartnerEdge™ program to support partners in the adoption of new technology from SAP. Details on the program are available to SAP partners through the SAP Channel Partner Portal site at http://channel.sap.com

“As an SAP All-in-One partner, we have built a successful practice providing midsize companies with industry-specific business management solutions based on SAP’s market-leading ERP applications,” said Herbert Vogel, CEO, itelligence AG. “New solutions and the upgrade program from SAP will leverage proven technology and allow us to easily adopt the new benefits to come through enhancement packages. We look forward to working with SAP in introducing the next generation of service-oriented solution innovations to our midsize customers.”

For more information about SAP All-in-One solutions, visit www.sap.com/solutions/midsize/allinone

Vodafone Extends the Scope of Its Framework Agreement with SAP as a Global Strategic Supplier

SAP AG (NYSE: SAP) today announces it has extended the scope of its 2005 Global Framework Agreement with Vodafone, the world’s leading international mobile telecommunications company to provide business applications and services, based on the SAP NetWeaver® platform and mySAP™ ERP (enterprise resource planning) to Vodafone operating companies worldwide.

SAP, the world’s leading provider of business applications software, offers solutions that help organizations continually innovate and evolve their business operations, streamline processes and increase efficiency.

SAP solutions will help Vodafone and its operating companies to achieve its strategic goals to reduce costs and improve business performance.

Detlef Schultz, Global Supply Chain Director of Vodafone, commented: “It is important to put in place global agreements so that our operating companies can quickly and easily adopt technology solutions that meet their operational needs. SAP’s global reach and its proven technologies, will help us to deliver on our ambition to improve efficiency and reduce costs right across the Group.”

Léo Apotheker, Member of the Executive Board and President, Customer Solutions & Operations, stated: “We look forward to partnering with Vodafone to help the company streamline processes, and to adapt, innovate and grow its business.”

About Vodafone
Vodafone is the world’s leading international mobile telecommunications group with equity interests in 25 countries and Partner Networks in a further 35, with a proportionate customer base of over 191 million. For more information, please visit www.vodafone.com