
Under the agreement, IBM will partner with Delta Technology to provide Delta with comprehensive IT mainframe and mid-range services. By outsourcing the airline's IT infrastructure management, Delta will realize a significant cost savings over the term of the agreement.
"Delta and Delta Technology are partnering with IBM to provide the airline with a flexible, responsive and cost-effective service delivery model," said Shirley Bridges, Chief Information Officer of Delta Air Lines. "IBM demonstrated that it has the industry knowledge and technical expertise to meet the demands of a major airline. By working together, we will achieve our goal to reduce costs on a long-term basis while ensuring a positive customer experience."
"Leading companies such as Delta are increasingly using strategic outsourcing to transform their IT infrastructure into an environment that enables both efficient cost management and a high standard of customer service and satisfaction," said Dwayne Ingram, Vice President Travel & Transportation, IBM Global Technology Services. "By working with IBM, Delta gains access to our extensive experience in the airline industry and can leverage state-of-the-art computing capabilities to bring innovative solutions to safely transport passengers and cargo."
Delta has sought bankruptcy court approval of the agreement.
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