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Dell today announced the appointment of Steve Schuckenbrock to lead the company’s global services organization. As senior vice president of global services, Mr. Schuckenbrock will report to CEO Kevin Rollins and serve as a member of the Dell Global Executive Management Committee. He will begin work with Dell on Jan. 8. "Our services business is one of Dell’s fastest growing businesses and it is one of our strategic pillars for Dell 2.0," said Mr. Rollins. "Steve has worked as CIO of one of the most recognized brands in the world and as chief operating officer of one of the premier service delivery companies. “We believe his experience as both a customer and a leader of IT services will bring our customers a high level of understanding and innovation."
Analysts estimate the worldwide IT services market at $640 billion.
Mr. Schuckenbrock’s experience ranges from automating an entire supply chain to providing innovative IT outsourcing and delivery solutions worldwide. Prior to joining Dell, Mr. Schuckenbrock served as co-chief operating officer and executive vice president of global sales and services for EDS. Before joining EDS in 2003, he was chief operating officer of The Feld Group, an IT consulting organization.
Serving as global chief information officer for PepsiCo from 1998 to 2000, Mr. Schuckenbrock developed and established the Business Solutions Group. Additionally with PepsiCo, he served as global chief information officer for Frito-Lay from 1995 to 1998. He held numerous sales and technology management positions at IBM from 1983 to 1993.
Mr. Schuckenbrock earned a bachelor’s degree in business administration from Elon University.
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